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Consumer Focus
Consumer Focus is the new statutory organisation for consumers in England, Wales, Scotland. Consumer Focus has strong new legislative powers. These include the right to investigate any consumer complaint if they are of wider interest, the right to open up information from providers, the power to conduct research and the ability to make an official super-complaint about failing services.
www.consumerfocus.org.uk

Consumer Direct
If you have an issue or if you need advice about a problem with your energy company please contact Consumer Direct.
www.consumerdirect.gov.uk

The Energy Ombudsman
The Energy Ombudsman service was set up to sort out disagreements between gas and electricity companies and SME customers.
www.energy-ombudsman.org.uk

The Office of Gas and Electricity Markets (OFGEM)
OFGEM is the regulator for Britain's gas and electricity industries:
www.ofgem.gov.uk

Carbon Trust
For advice on making your company more energy efficient.
www.carbontrust.co.uk